Don't you just love the convenience of booking a meeting with a lead? Always finding the right spot at the first attempt. Life is beautiful, easy and full of roses. All provided by a ChatBot and AI. The result? UX as positive as possible.
Or is it as follows:
- "Hey, is the date X good for you?
- "No, but is your next week's Monday ok?"
- "Can't make it. How about the next month?"
No result. No help found when needed. Life ain't always sunshine and rainbows, but this time it is. Let the AI work for you.
Imagine, all this happens when the time is right for the lead. Not when it is suitable for you or after rescheduling and moving appointments with the lead.
The best feature of the ChatBot is the calendar. The possibility that a lead can book a meeting whenever it suits them has solved the long lasting problem: finding a suitable timing for both parties during the first attempt.
AI and bots have helped to shorten the buying process as it has freed the buyers to use their power. This is a positive situation because there is no need for unwanted cold calls.
After giving the opportunity and most importantly the decision to the other half, all the results have been positive. What has happened after releasing my calendar for buyers?
I strongly encourage you to give your possible buyer the decision. Be available when it is suitable for them and help when the help is needed. No longer several e-mails or phone calls only for trying to find a date. Let the inbound show you the way and maintain an exceptional user experience.
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